Privacy Policies

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address contact@serenytics.com or phone number 33-1 76 44 00 48: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 33-1 76 44 00 48 or via email at contact@serenytics.com.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

You are free to block, delete or disable some or all cookies by changing your cookie preferences in your browser settings. However, please note that if you choose to set your browser in this manner, some areas of our Site and/or our Services may not function properly. Here are some examples of how to change your browser settings:

• For Internet Explorer (7, 8, 9):
  • Tools
  • Internet Options
  • Privacy
  • Set up as you wish
• For Chrome:
  • Settings
  • Show advanced settings
  • Privacy
  • Set up as you wish
• For Mozilla Firefox:
  • Menu "Tools"
  • Options
  • Tab "Privacy"
  • Set up as you wish
• For Safari:
  • Preferences
  • Privacy
  • Set up as you wish

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

We request your email on our account creation form (to use the application Serenytics). This email will be used to contact you for support purposes. If your free trial period comes to an end. We'll also use this email to contact you.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

The Serenytics application lets you connect to Google Data (Google Analytics, Google Drive, Youtube Analytics and Google Search Engine console). Serenytics uses the API provided by Google to access this data. To allow this access, you will need to authorize Serenytics to have access to your Google Data. This authorization is achieved with the OAuth process provided by Google. Using OAuth ensures that Serenytics never has any access to your Google password. In the process of enabling access to your Google data, you will be redirected to a Google web page where you will be asked for your password. This page is hosted by Google, this explains why Serenytics has no access to your Google password.
For each one of the Google services used by Serenytics (Google Analytics, Google Drive, Youtube Analytics and Google Search Engine console), Serenytics only uses a read-only access (i.e. also called a read-only scope using the Google vocabulary). When Serenytics is connected to one of the 4 services, you will be able to get your data, process it and display it in the dashboards you create with Serenytics.
For Google Analytics, once authorized, Serenytics will be able to access (in read-only) all the dimensions and metrics and their data provided by the Google Analytics service, for all the websites linked to this Google Analytics account. Then, you will be able to manipulate this data and create dashboards with it in Serenytics.
For Google drive, once authorized, Serenytics will be able to access (in read-only) all your files in your Google Drive account. Serenytics only lets you get the data from your spreadsheet files. You will be able to get this data, manipulate it and create dashboards with it.
For Youtube Analytics, once authorized, Serenytics will be able to access (in read-only) all the dimensions and metrics and their data provided by the Youtube Analytics service. Then, you will be able to manipulate this data and create dashboards with it in Serenytics.
For Google Search Console, once authorized, Serenytics will be able to access (in read-only) all the dimensions and metrics and their data provided by the Google Search Console service, for all the websites linked to this Google Search Console account. Then, you will be able to manipulate this data and create dashboards with it in Serenytics.